FAQs
Where are Flexypet products made?
All Flexypet items are handmade in Lithuania using carefully selected, pet-safe materials. Our workshop is based in Klaipėda.
Are your products suitable for all dog breeds and sizes?
Yes, we offer a wide range of sizes and adjustable designs to suit small, medium, and large dog breeds.
Can I request a custom or personalized product?
Absolutely! We accept custom orders. If you’re looking for something unique, just contact us at info@fleksas.eu.
How long does shipping take?
Orders are typically processed and shipped within 1–3 business days. Delivery across Lithuania takes 1–4 working days.
Do you offer international shipping?
Currently, we focus on local deliveries. For international inquiries, feel free to contact us directly.
How do I choose the right size for my dog?
Each product page includes a size guide. If you're unsure, feel free to contact us — we’re happy to help!
Are your harnesses ergonomic and safe for dogs?
Yes! Our harnesses are designed to fit comfortably and move with your dog’s body. We focus on proper chest and shoulder alignment to prevent discomfort.
What should I do if the item doesn’t fit or meet my expectations?
You can return or exchange your product within 14 days as long as it's unused and in original condition. See our return policy for details.
Do you have a physical store I can visit?
Flexypet is currently an online-only store. However, our support team is always available to help with product questions and orders.
How do I care for Flexypet accessories?
Our products are durable and easy to clean. Most collars, leashes, and clothes can be spot-cleaned or hand-washed with mild detergent.
Tail-Wagging Moments Captured
