About us

Our customer - Your pet

Fleksas - a family business whose founders have been successfully working in the field of pet accessory manufacturing since 1991.

Quality and Safety. All Fleksas products are handmade, using only high-quality, natural materials that are safe for pets.

Values. Years of experience, a responsible approach to work and customer service, and continuous improvement allow us to achieve our main goal - to provide the highest level of comfort for your pet.

Continuous Improvement. We are constantly seeking new solutions, different designs, and better manufacturing methods. In this way, we enhance the quality, appearance, and functionality of our products, aiming to make them comfortable for both pets and their owners.

With the utmost love for your pet,

The Fleksas Team


 

 

Your Questions Answered

Find answers to commonly asked questions about our products, shipping, and more.

How long does shipping take?

Shipping typically takes 3-5 business days, but delivery times may vary depending on the destination country. Please allow an additional 3-6 days for production time before your order is shipped.
Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping times and rates may vary depending on the destination. Please contact us for more information on international shipping options.
Can I track my order?

Yes, all orders come with 100% tracked shipping. Once your order has been shipped, you will receive a tracking number via email that you can use to track the status of your delivery.
What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 30 days of receiving your item(s) for a full refund or exchange. Please note that personalized items are non-refundable.
Are your products handmade?

Yes, all our products are handmade with care and attention to detail. We take pride in offering high-quality products crafted by skilled artisans.
How do I care for my products?

Care instructions vary depending on the product. Please refer to the care instructions included with your order or contact us for specific care guidelines.
Do you offer wholesale pricing for bulk orders?

Yes, we offer wholesale pricing for bulk orders. Please contact us for more information on wholesale pricing and minimum order quantities.

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